1. General Information
This website is operated by Foxsil, located at Businesscenter-nord GmbH, Europastraße 81, 24976, Handewitt, Germany.
Throughout the site, the terms “we”, “us” and “our” refer to Foxsil. By accessing or using our website, you agree to be bound by these Terms and Conditions.
2. Products and Services
We make every effort to display as accurately as possible the products available on our website. However, we cannot guarantee that all descriptions, images, or other content are error-free.
We reserve the right to modify or discontinue products at any time without prior notice.
3. Prices and Payment
All prices are listed in EUR and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time.
Payments must be made at the time of purchase using the available payment methods displayed on the website: PayPal, credit card Visa/Mastercard or Direct bank transfer.
4. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, suspected fraud, or product unavailability.
5. Shipping and Delivery
We deliver to selected countries within the European Union. Delivery times are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by carriers or customs.
6. Right of Withdrawal
In accordance with applicable EU consumer laws, you have the right to withdraw from your purchase within 14 days without giving any reason.
To exercise this right, you must notify us in writing before the withdrawal period expires.
7. Returns and Refunds
Returned items must be unused, in their original packaging, and in the same condition as received.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds will be processed within 14 days after we receive the returned goods.
8. Warranty
2-year statutory warranty on all new goods. We guarantee that our products comply with applicable legal requirements. If a product is defective, you are entitled to a repair, replacement, or refund in accordance with applicable laws.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
10. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Foxsil and may not be used without prior written permission.
11. Privacy
Your personal data is processed in accordance with our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts of that country.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: hello@foxsil.com
Address: Businesscenter-nord GmbH, Europastraße 81, 24976, Handewitt, Germany.